Our general terms and conditions and data protection principles
General terms and conditions
You are offered a range of different services on the websites of Deutsche Bahn for which different terms and conditions apply. You can download these as a PDF or print them out:
- Internet sale of tickets
- Conditions of carriage for passenger traffic
- Standardised fare equality
- Purchase and use of BahnCards
- Arranging tourism services such as flights, hotels and hire cars
- Purchase and use of season tickets
Read the general terms and conditions
Data protection principles
Since the protection of your personal data is very important to us, in particular with regard to protecting personal rights when processing and using this information, we would like to inform you of the following:
- Information on data protection and data security
- How securely is my data transferred over the Internet to Deutsche Bahn?
- How securely is my data held in your database?
- How can I check the encryption in my browser?
- Cookies - What are they?
- External links
Read the data protection principles
Please note that our general terms and conditions, data protection principles and conditions of use are only available in German.