There are different ways to contact us

The Bahn hotline
(0049) 180 6 99 66 33 (charges apply: EUR 0.20 cents per call /landlines, EUR 0.60 cents per call/mobile phone)

Here you can book your ticket and get more information about fares & timetables as well as provide feedback and recieve information about additional services that Deutsche Bahn offers. Using keywords and key commands you have access to information around the clock.
Around the clock: questions about online ticket bookings
(0049) 180 6 10 11 11 (charges apply: EUR 0.20 cents per call /landlines, EUR 0.60 cents per call/mobile phone).

The online-service answers questions around the clock concerning booking your ticket via www.bahn.com. You can get more information about the online ticket here:
Online-Ticket
Mobility service central for planning barrier-free and accessible trips
(0049) 180 6 51 25 12 (charges apply: EUR 0.20 cents per call /landlines, EUR 0.60 cents per call/mobile phone)

Available daily from 6am to 10pm.
Further infomation
*Additional charges may apply on all telephone numbers
Further telephone numbers*
Free train and construction schedule information
Train schedule hotline: (0049) 800 150 70 90 free of charge. Aktuelle Up to date info available on Arrival/Departure information.
Construction hotline: (0049) 800 5 99 66 55 free of charge.
BahnCard-Service
(0049) 180 6 34 00 35 (charges apply: EUR 0.20 cents per call /landlines, EUR 0.60 cents per call/mobile phone); Monday to Friday from 7am to 9pm, Saturdays from 9am to 6pm. BahnCard credit-card hotline: 0049 69 66 57 14 70 (Commerzbank).
Overview of our Bahncard-Services.
Lost and found hotline
(0049) 0049 900 199 05 99 (EUR 0.59 cents / min from German landlines, mobile phone charges vary dependent on provider); Monday to Sunday 8am to 8pm, Sundays and Holidays from 10am to 10pm. You can find more information and the possibility to fill out a lost & found form online.
Click here to fill out the form..
Luggage Courier
Hermes-hotline: (0049) 180 6 23 67 23
Hotel
HRS hotline: (0049) 221 2077 4774
Rental Cars
Flinkster customer hotline: (0049) 69 42 72 77 00 (call charges apply)
Europcar hotline: (0049) 40 520 18 7654 (call charges apply)
Sixt hotline: (0049) 180 6 25 25 25
(charges apply: EUR 0.20 cents per call /landlines, EUR 0.60 cents per call/mobile phone)
Avis hotline: (0049) 180 6 55 77 55
(charges apply: EUR 0.20 cents per call /landlines, EUR 0.60 cents per call/mobile phone)
Travel insurance
Service-Center from the European Travel Insurance (ERV): (0049) 89 4166 1820
*Additional charges may apply.

Further information

Company information & career opportunities
www.deutschebahn.com
DB Bahn partners with agencies all over the world will be pleased to assist you.
Agencies worldwide
Feedback about DB Fernverkehr (Long distance) / DB Regio (Regional & local)
For suggestions, comments or critisicsm you can talk to our customer dialogue team:
Deutsche Bahn long distance transport: Contact form (in German)
Deutsche Bahn local & urban transport: Contact form (in German)
Passenger rights
For delays of more than 60 minutes there are European laws that come into effect for all passengers: Compensation form
Contact www.bahn.de
Here you can contact the online-service:: reiseportal@deutschebahn.com