Exceptional service before your train even departs
Deutsche Bahn wishes you a pleasant journey and invites you to experience a new level of customer service in 15 DB Lounges across Germany. Relax and enjoy the peaceful atmosphere and attentive service before continuing to your final destination.
Also, new 1st class lounges in Berlin, Hamburg, and Munich bring comfort to a new level, offering complimentary drinks and snacks delivered right to your seat. You can also take advantage of the T-Mobile Hot Spot Internet connection, which is free of charge for 1st class customers. You can easily check your email or simply surf the Internet to stay connected with friends, family and co-workers during your journey. With this innovation and a customer-service oriented approach, DB Lounges bring customer satisfaction to new levels.
DB Lounges are located in the following stations:
|Berlin Hbf*||Frankfurt/M. Hbf*||Leipzig Hbf|
|Bremen Hbf||Frankfurt/M. Flughafen Fernbahnhof
(Airport long-distance train station)
|Düsseldorf Hbf**||Hamburg Hbf*||Munich Hbf*|
|Dresden Hbf||Hannover Hbf||Nuremberg Hbf|
|Essen Hbf||Cologne Hbf||Stuttgart Hbf|
|* Separate 1st class lounge location
** The lounge is currently under construction. You can use the IBIS-Hotel lounge with all services you know from our DB lounges. You find the hotel entrance in the main hall of the station, right behind the service point.
Please note that Rail Pass holders do not have access to DB Lounges.
Members of staff welcome you here and inform you of the services on offer in the DB lounge. These include up-to-date travel information and departure times of your connecting trains. Passengers can also buy tickets, alter bookings or make seat reservations in the lounges.
Entrance to DB Lounges
DB Lounges are open to:
- passengers with valid DB 1st class rail tickets
- ‘bahn.comfort’ customers and 1 accompanying person
DB lounges are also open to Lufthansa customers (AIRail) in Stuttgart and Cologne.
Small groups of seats with comfortable armchairs or sofas are available in a pleasant and quiet atmosphere. You can also keep up to date with the newspaper magazines available as well as the news on TV.
Our service stations offer a wide range of complimentary non-alcoholic hot and cold beverages.
If you need to get some work done while you’re waiting, take a seat with your laptop at the available tables and take advantage of the T-Mobile Hotspot internet connection.
Every day from 7am to 9pm. Times may vary for each DB lounge, however. Please note the variable opening times at weekends and public holidays. Please note that sending and receiving faxes comes at additional costs, as does photocopying. Further information and enquiries can be found at the receptions.