Online form

Lost item or luggage

You can find the online form for lost items and luggage here:

Report a loss

Please find the contact details of Deutsche Bahn's lost property office

Phone: 0900 199 05 99 (please note that this is a service number that can only be reached from within Germany)
Fax: +49 69 265 21387


DB Station&Service AG
Döppersberg 37
42103 Wuppertal

They operate from Monday to Saturday from 8 am to 8 pm and on Sundays from 10 am to 8 pm local time.