Exceptional service before your train even departs

Deutsche Bahn wishes you a pleasant journey and invites you to experience a new level of customer service in 15 DB Lounges across Germany. Relax and enjoy the peaceful atmosphere and attentive service before continuing to your final destination.

Also, new 1st Class DB lounges in Berlin, Hamburg, Munich, Cologne and Frankfurt / Main bring comfort to a new level, offering complimentary drinks and snacks delivered right to your seat. You can also take advantage of the T-Moblie Hot Spot Internet connection, which is free of charge for all customers entitled to use the DB lounge. You can easily check your email or simply surf the Internet to stay connected with friends, family and co-workers during your journey. With this innovation and a customer-service oriented approach, DB Lounges bring customer satisfaction to new levels.

DB Lounges are located in the following stations:

Berlin Hbf* Hannover Hbf
Bremen Hbf Cologne Hbf*
Düsseldorf Hbf Leipzig Hbf
Dresden Hbf Mannheim Hbf
Essen Hbf Munich Hbf*
Frankfurt/M. Hbf Nuremberg Hbf
Frankfurt/M. Flughafen Fernbahnhof Stuttgart Hbf
Hamburg Hbf*
* Separate 1st Class lounge location

Please note that Rail Pass holders do not have access to DB Lounges.

Reception

Members of staff welcome you here and inform you of the services on offer in the DB lounge. These include up-to-date travel information and departure times of your connecting trains. Passengers can also buy tickets, alter bookings or make seat reservations in the lounges.

Entrance to DB Lounges

DB lounges are open to:

- passengers with valid DB 1st class rail tickets
- ‘bahn.bonus.comfort’ customers and 1 accompanying person


Seating

Small groups of seats with comfortable armchairs or sofas are available in a pleasant and quiet atmosphere. You can also keep up to date with the newspaper magazines available as well as the news on TV.

Food/Drink

Our service stations offer a wide range of complimentary non-alcoholic hot and cold beverages.

Working areas

If you need to get some work done while you’re waiting, take a seat with your laptop at the available tables and take advantage of the T-Mobile Hotspot internet connection.

Opening times

Every day from 7am to 9pm. Times may vary for each DB lounge, however. Please note the variable opening times at weekends and public holidays. Please note that sending and receiving faxes comes at an additional cost, as does photocopying. Further information and enquires can be found at the receptions.